Recent Posts

Storm Damage in Home

10/18/2017 (Permalink)

Here at SERVPRO of Orange County we understand how badly some storms can affect our customers. Not only do they do damage to the homes and businesses to so many individuals but they also cause a tremendous amount of stress. We are here to alleviate that stress and restore your home back to the way it once was prior to damage. This job classifies as storm damage as you can see the amount of debris on the floor when looking at the picture. Our crew went in with the proper tools to get rid of all the garbage and debris and make this home look like a home again. Our customer was very happy with the level of professionalism we provided. It’s easy to get worked up when something like this happens to you but don’t worry SERVPRO is #heretohelp.

What to do when your commercial business has a fire?

10/16/2017 (Permalink)

Commercial What to do when your commercial business has a fire? Call SERVPRO of North Orange County to deal with all of your fire damage needs on any commercial property.

Call SERVPRO for Commercial Fire Damage Restoration and Repair Service

Commercial fire damage repair may not be something you think you will ever need for your business, but the unfortunate reality is some businesses will experience a fire damaging event. Fires can be caused by an electrical shortage from overloading an extension cord to a lightning strike. Especially common are cooking accidents in restaurants. As soon as the flames are extinguished by firefighters, you may begin to worry what steps are required to resume business as usual. The best advice is to be prepared for this possible event and have a plan.

The Damage Caused by a Fire

When you experience commercial fire damage to your Chester business, you may reflect on the mess left behind in the charred ruins of the property. However, the damage you need to contend with will go far beyond the ashes. To repair the property entirely after experiencing a damaging fire, you will need to seek the help of a professional team like SERVPRO. Water may have to be extracted after the firefighters' efforts. The smoke damage may cause more of a problem that the burnt materials from the fire. While a fire may be contained in one area of the building, smoke can fill most or all of the areas, and it can cause significant damage and odors. Our trained Fire & Smoke Damage Restoration Technicians (FSRT) can resolve these issues. When smoke and water damage are dealt with appropriately, the structure will not show any aftereffects. "Like it never even happened."

A fire loss within your enterprise, whether a retail store, rental apartment building, professional office, or a warehouse, costs you customer goodwill and loss of profitability when business cannot be conducted. We can generate a corporate program called the Contents Claim Inventory Service (CCIS.) This report will categorize all affected materials, furniture and equipment, stock, electronics, and documents. We suggest what is salvageable, non-salvageable, or questionable. The final decision rests with you and your insurance company as to how we proceed. SERVPRO is a preferred commercial fire damage restoration company to more than 300 insurance companies, federal and municipal entities, and property management companies. We willingly coordinate efforts with your insurance adjuster to efficiently and economically restore your business in the best manner possible.

When to Make the Call

After you have dealt with commercial fire damage, you may ask yourself when do you need to make the call to a professional for assistance. The time to contact SERVPRO of North Orange County is as soon as the fire is out. Our business is to get you back in business. Rely on us, 24/7 for an immediate response, by calling (845) 342-3333.

Orange County Businesses - Does your business have water damage?

10/16/2017 (Permalink)

Commercial Orange County Businesses - Does your business have water damage? You can trust the professionals of SERVPRO of North Orange County will get your business back up and running after a water damage

Water intrusion in one room can mean water damage in other rooms. This can only be the start of other damages. 

Water intrusions invade floors, ceilings and walls to find the lowest point in your business’ structure. Water from an overflowing bathroom stall or other water incidents will search for pinhole crevices and cracks in your floors and walls looking for a way to travel down in the building.

Some common signs of water damage in your business include:

  • Water rings on the ceilings or walls
  • Warped or cracked flooring
  • Rust on the hot water heater
  • A smell could develop

If your business has recently fallen victim to water damage, you may be wondering what you can do to mitigate your damages.  There is a critical period in which certain actions must be taken to preserve as much of your property as possible. SERVPRO focuses on keeping the business operational or getting the business back up and running quickly.

You can depend on SERVPRO of North Orange County to provide reasonable prices for water damage and other services in the Middletown area.  Our restoration services include cleanup after water damage, fire damage and storm damage.  Our trained and certified IICRC technicians are available 24 hours a day, seven days a week to begin your business’s restoration.  Whether the water damage is big or small, call us at 845-342-3333.  

SERVPRO is Faster to Any Size Disaster

10/16/2017 (Permalink)

Commercial SERVPRO is Faster to Any Size Disaster Call SERVPRO of North Orange County and we will make it "Like it never even happened."

SERVPRO of North Orange County is a part of a large franchise system. There are over 1,700 franchises in the country and Canada. SERVPRO of North Orange County is a part of the Large Loss Team. This means that we are prepared with equipment and man power to mitigate large commercial losses. These could include fire damage, water damage or mold remediation. SERVPRO is always on call ready to help. Any size disaster we can handle. We are ready 24/7 to help business owners mitigate their loss and open quickly after the disaster or figure out a plan to keep the business open. Any questions about how we prepare, feel free to call our office at 845-342-3333. You may ask for our office manager, Brittany. She is ready at any time to answer your questions

Emergency Ready Profile FAQ

10/16/2017 (Permalink)

Commercial Emergency Ready Profile FAQ SERVPRO is ready for whatever happens.

ERP FAQ

The marketing team at SERVPRO® of North Orange County has been busy helping local businesses prepare for their next challenge by creating an Emergency Ready Profile® (ERP). Here are the most frequent questions we encounter when introducing the ERP to property managers and business owners.

What Is an ERP?

An Emergency Ready Profile® compiled by a SERVPRO® franchise professional is a document that organizes critical emergency information so that a property owner or manager can respond quickly and efficiently to a disaster. While many emergency plans focus on getting people out of a building safely, our plan aims to get everyone back in the building again as soon as possible.

What Will an ERP Cost?

There is no charge for an ERP. Homeowners are encouraged to download the SERVPRO® Ready Plan App to create their own personal Emergency Ready Profile® for their home. Commercial property owners and business managers can contact their local SERVPRO® franchise to have a professional come out and create the profile for them.

What Is in It for You?

With an ERP, you will be able to reduce business interruption and quickly mitigate a loss following an adverse event, saving both time and money. Important information like where to find your water, gas, electric and sprinkler shutoffs and key contacts for beginning restoration will be right at your fingertips in the SERVPRO® Ready Plan App, and you will be able to share this information quickly and easily with anyone who needs it.

What Is in It for SERVPRO®?

You may be wondering what’s in it for us if there is no charge for an ERP. That is a fair question. First, we hope that helping you prepare before you need our services makes it more likely you will think of us when disaster strikes. Second, we know that having this information organized ahead of time will allow us to better serve you should you choose to call us following an adverse event. However, even if you never use our services, we will still have the satisfaction of helping our community be better equipped to survive a disaster.

Who Has Access to Your Information?

Once we compile a commercial ERP, we deliver the following to the business owner or any approved personal at your company:

  • A printed document ERP.
  • A username and password for each user the mobile Ready Plan app version of your ERP, so you can immediately share it with all necessary parties at your discretion.

Here at SERVPRO® of Orange, Sullivan & S. Ulster the document is stored locally on our server, and the mobile version is stored in the SERVPRO® corporate Ready Plan app, in case you need us to respond to an emergency at your site.

Schedule Your Commercial ERP Today

Call us today to schedule your commercial ERP, so we can help your business be ready for whatever Mother Nature sends your way. Contact brittany.johnson@ocSERVPRO.com or 845-342-3333.

For Immediate Cleaning Service in Orange County, Call SERVPRO

10/3/2017 (Permalink)

Cleaning For Immediate Cleaning Service in Orange County, Call SERVPRO We provide immediate service day or night!

SERVPRO provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in the Orange County area. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Residential Services

Whether your Orange County home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Orange County commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services: 

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

Water Damage in Medical Facility

8/15/2017 (Permalink)

Water Damage Water Damage in Medical Facility SERVPRO of Orange County arrived promptly the night of the water damage to ensure this medical facility could re-open the next day.

Commercial buildings require a special attention to detail when it comes to water damage.  Many things must be taken into consideration when making a plan for remediation and restoration.  In a recent scenario, SERVPRO of Orange County was called in to address a water damage that was discovered after-hours in a mid-sized medical facility.  Construction in an adjacent unit caused a water supply line to break, causing water to flood into exam rooms, waiting rooms, offices and hallways.  Over a dozen rooms were affected in total.


SERVPRO of Orange County's water damage restoration team coordinated a plan with the facilities team and the medical staff beginning with the immediate extraction of all standing water.  Drying equipment was set up in each room to mitigate further damage that may have been caused by rising humidity levels.

We were able to prioritize essential rooms to make sure patients could still be seen for treatment the very next day.  Throughout the restoration process we kept clear communications with the medical team and coordinated their schedule with our restoration efforts so that they could continue to operate according to schedule.

Notice the careful removal of drywall shown in this photo.  Many medical facilities utilize a special kind of flooring that curves as it meets the wall.  Our technicians were able to detect moisture was being held inside the walls by wet insulation.  In order to dry the walls properly we had to remove a section of the sheetrock and cut out any wet insulation.  To do so, we cut one foot above where the flooring meets the wall so that the new sheetrock could be put in place without having to cause unnecessary damage to the flooring.

Fix Up Your Firebox

5/15/2017 (Permalink)

General Fix Up Your Firebox Unsightly cracked and crumbling mortar inside a fireplace can be fixed in minutes with a few simple tools.

The mortar in most brick joints consists of sand, lime, and Portland cement. But in a fireplace, that mix just crumbles away when subjected to roaring wood fires. For this application, masons rely on a refractory mortar made of magnesium silicate, which can withstand beat up to 2,000 degrees F. Yet even refractory mortar can fail as the brickwork expands and contracts with repeated fires. Fortunately, fixing those damaged joints is a snap, thanks to high-temp fireplace mortars packaged in caulk tubes.

Tools Needed:

  • Nitrile gloves
  • 5-gallon bucket
  • Sponge with abrasive pad
  • Grout-removal tool with triangular carbide blade
  • Stiff-bristle brush
  • Wet/dry vac
  • Nylon-bristle brush
  • Refractory mortar
  • Caulk gun
  • Tuck-point trowel

STEPS 

  1. Wash the brick: Put on nitrile gloves, then thoroughly scrub soot off the sides of the firebox with an abrasive pad on a wet sponge. Soot dissolves fairly easily when wet. The washing also dampens the brick and mortar, a necessary step before repointing.
  2. Dig out the loose mortar: Using a grout-removal tool fitted with a triangular carbide blade, scrape out cracked, loose, and crumbling mortar. Stop when the sides of the blade touch the edges of the brick. The blade’s triangular shape prevents it from going too deep (more than half the width of the joint). Clean the joints with a narrow, stiff-bristle brush and sweep up the mortar crumbs with a wet/dry vac.
  3. Wet the joints: Go over all the scraped joints with a nylon paintbrush, dipping repeatedly into a bucket of clean water. Refractory mortar bonds best to a damp surface, and the brush bristles ensure that all of the old brick and mortar are moistened.
  4. Caulk the joints: After slipping a tube of refractory mortar into a caulk gun, drag the tube’s nozzle over all the scraped mortar joints, leaving behind a fat bead of caulk. Make sure to fill any gaps between the hearth and the firebox floor.
  5. Pack the mortar: Use a 3/8-inch-wide tuck-pointing trowel to smooth and press the soft mortar firmly into each of the joints, then scrape off the excess with the trowel’s edge. In corners, use a gloved finger to pack and smooth.
  6. Wipe away the residue: Multiple swipes with a damp sponge with remove most of the mortar residue. Wipe the brick again in 24 hours, after the remaining residue dries to a haze. This mortar’s heat-resistant qualities kick in when it reaches 500 degrees. Either a heat gun or a small, brief fire will serve the purpose.

Keeping your firebox in tip-top shape is just one step in keeping your fireplace in good working order, and preventing home fires.

 

Do you know how to shut off the water at your work?

5/8/2017 (Permalink)

General Do you know how to shut off the water at your work? Now that's a huge water damage!

Many workplaces always call's on the boss or the maintenance man when something goes wrong. What if they were home sick, or in a meeting and you need to locate the water shut off, where do you start? 

SERVPRO of Orange County can help commercial property in planning for a water, fire, storm damage. How, with a free Emergency Response Profile created by the SERVPRO Marketing Department. 

By having a plan of action and including it into your regular training at your office you can minimize the cost if an unplanned event happens like a frozen pipe, fire, or anything. 

Some property manager use this as a tool to keep everything organized in one central location. 

Is your business ready for a disaster. Even a simple pipe burst can cause a lot of damage and headache. With a SERVPRO® Emergency READY Profile it can have the critical information to minimize damages, provide the resources for the employees of the company, and provide property details and information. This is a FREE services that we provide to commercial properties. 

Make an appointment today to get started!

If the unthinkable happens, call your local SERVPRO of Orange County Professionals at (845)-342-3333 seven days a week 24/7 to help you avoid the cost and hassle of secondary damages.  We will help make it "Like it never even happened."

SERVPRO'S Reconstruction and Remodeling Services

5/8/2017 (Permalink)

Building Services SERVPRO'S Reconstruction and Remodeling Services A finished kitchen remodel that was done by our reconstruction team!

Did you know that in addition to water mitigation, fire cleanup, and mold remediation, SERVPRO also offers reconstruction services? After our pros are done with drying out a home or removing smoke-damaged materials, we can put homes back together just like they were before the damage occurred. The convenience and savings of working with one company to assist with mitigation and repairs can be significant. In addition to reconstruction after damage, we also do general home remodeling. Have you been considering remodeling your kitchen? We can help. Does your bathroom need an update? We do that too. From drywall to painting to framing and much more, we can assist with your reconstruction project!

Here are just some of the reconstruction services SERVPRO offers:

  • Drywall repair and installation
  • Floor repair and replacement
  • Kitchen and bath installation and remodeling
  • Cabinet and trim replacement
  • Insulation installation
  • Ceiling repair
  • Fixture replacement
  • Painting