Recent Water Damage Posts

Surge Event

3/21/2019 (Permalink)

Water Damage Surge Event This photo shows one of the many pipe breaks in the home under the stairs as you can see the ceiling has already started to fall.

Every year there is a surge event. This event is very similar to a hurricane event. Surge means a high influx of calls over our standard daily phone calls with losses. During these events, we do our very best to get to everyone as quickly as possible but not hurting our excellent service. Customers turn very frustrated quickly because they do not know when someone is coming to help and they are amid a disaster in their home or office. 

Surge events can last as long as three months and as little as two weeks. Most of the time they start occurring during the winter months when there is a deep drop in temperature for a few days (below 32 degrees) then jump to temps over 40 degrees for a few days. These changes in temperature, in turn, turns into several pipe break losses for our office. Being in the northeast, most people are aware that this is an issue that may come up in their home or place of business. There are instances that people have never had a pipe break in their house or several pipe breaks in their home. This frustration that these losses have on people are exponential but we are here to help. 

As these days continue to get warmer now that we are officially in spring, we are back to regular hours and officially out of the surge event. 

We want to thank all of our customers who were grateful and understanding through these last few months! 

Safety Precautions Following Residential Water Loss

8/20/2018 (Permalink)

Water Damage Safety Precautions Following Residential Water Loss When disaster strikes in your home or business, call SERVPRO of Orange County!

When disaster strikes in your home, it is essential to be safe when dealing with damaged items in your household. 

The effects of water damage in a residential home can both be controlled OR worsened depending on the actions taken. Here are a few tips on how to safely control the situation before help arrives:

DO

  • Remove any undamaged items away from the contaminated area
  • Prop up any upholstery items to avoid further damage
  • Place aluminum foil or blocks of wood under wood furniture to prevent damage to personal items
  • Stay out of rooms that have sagging and wet walls

DON'T

  • Attempt to remove water using personal vacuum or hepa-vac
  • Leave any paper items on wet surfaces such as books or magazines
  • use any electrical outlets or appliances In the affected water area
  • Leave standing water alone for an extended period of time as it could cause mold to grow

Water Damage is NOT a DIY Job

8/17/2018 (Permalink)

Water Damage Water Damage is NOT a DIY Job Call SERVPRO of Orange, Sullivan & So. Ulster Counties 24/7 365 days a year.

Despite the magazines, television shows, and Internet articles that may have you thinking otherwise, water damage restoration is a job that should only be performed by certified professionals. SERVPRO  technicians not only have the know-how to get the job done right, but they also have the specialized tools needed to thoroughly dry your home, preventing further damage and even mold.

Additional benefits of hiring a professional water damage restoration company:

  1. Health Hazards: Depending on the source of the water damage, safety can become a concern. There are three varying degrees of water damage, ranging from clean water to black water, each more hazardous than the next. Black water, the most dangerous of the three, is water that has come into contact with fecal matter, a haven for harmful bacteria and disease-causing pathogens.
  2. Hidden Damage: Water damage is not always obvious. Sometimes it is found inside walls and under flooring. If you attempt a DIY restoration and fail to diagnose hidden damage, the resulting issues could be extreme…and expensive.
  3. Peace of Mind: Hiring a professional restoration company gives you the peace of mind knowing you have done everything in your power to rectify the situation.

Safety Precautions Following Residential Water Loss

8/17/2018 (Permalink)

Water Damage Safety Precautions Following Residential Water Loss When disaster strikes in your home or business, call SERVPRO of Orange County!

When disaster strikes in your home, it is essential to be safe when dealing with damaged items in your household. 

The effects of water damage in a residential home can both be controlled OR worsened depending on the actions taken. Here are a few tips on how to safely control the situation before help arrives:

DO

  • Remove any undamaged items away from the contaminated area
  • Prop up any upholstery items to avoid further damage
  • Place aluminum foil or blocks of wood under wood furniture to prevent damage to personal items
  • Stay out of rooms that have sagging and wet walls

DON'T

  • Attempt to remove water using personal vacuum or hepa-vac
  • Leave any paper items on wet surfaces such as books or magazines
  • use any electrical outlets or appliances In the affected water area
  • Leave standing water alone for an extended period of time as it could cause mold to grow

Water Damage Restoration in Orange County

2/20/2018 (Permalink)

Water Damage Water Damage Restoration in Orange County What Is Under The Carpet?

It is critical to deal with water damage as soon as it occurs, to prevent long-term issues. Waiting to deal with water damage could mean that the damage is irreversible. When objects become waterlogged and are left to sit, they can develop foul smells, and even become infested with mold. Working with our professional team, residents and business owners will be assured that your property is cleaned and restored quickly.

Types of Water Damage SERVPRO of Orange, Sullivan & So. Ulster Counties Treats

There are several types of watering and water damage that we can remove and restore; these include:

  • Water damage from storms or weather
  • Water damage from water pipes bursting
  • Sewer line backup and water getting into homes or commercial properties
  • Appliance leaks and malfunctions
  • Water damage from firefighting efforts
  • Toilet leaks, bathtubs, and more.

We specialize in cleaning up homes and commercial spaces that have experienced water damage. Regardless of the kind of water damage your home or business space has undergone, contact SERVPRO to discuss how we can help you restore your property quickly and safely.

Our Clean-up Process

Call our water damage and restoration team today, and we’ll send a highly trained restoration technician to your home or commercial property to assess the damage and provide a plan for the clean up and restoration. Our technicians and professional team will:

  • Remove the water from the property or damaged areas of your property.
  • Begin the drying and dehumidification process. We use state-of-the-art industrial drying machines that enable us to quickly and easily clear your home or office of unwanted and potentially dangerous water.
  • Work to save as much of the original materials and surfaces as possible. Sometimes, though, it is essential to remove severely damaged surfaces, such as drywall, and flooring to reduce the risk of mold and odor developing.
  • Clean and sanitize your property and begin restoring your home or office space so that you can't even tell there was water.

Our Water Damage Restoration Technicians are Highly Trained

We are the best water damage and restoration experts in the Orange County area. We'll send a highly skilled and professional trained water damage restoration expert to your home or commercial property within hours of your call. Upon inspection and assessment, our experts will be able to provide you with real solutions to restore your property to its pre-flood state. We know dealing with water damage can be difficult, and our technicians will make the process easier and get you back to functioning order as soon as possible.

Contact Us Today

If you have experienced flooding or water damage in your home or commercial property in Orange County, contact us immediately to begin the cleaning and restoration process.  Leaving water to sit for even a short period can increase the risk of bacteria, mold, and other contaminants developing

Five things you need to know about water damage

2/17/2018 (Permalink)

Water Damage Five things you need to know about water damage Secondary home where the homeowners did not know a pipe broke upstairs causing more pipes to break throughout the home.

You've seen the signs - a soft spot in the wall here, a strange splotch of color there. Signs of water damage can pop up at any time in your home and they're not something you want to ignore. Water damage can lead to foundation damage and subsidence, but can also pose a health concern to the people in your home, too. This type of damage can be serious business, oftentimes. With that in mind, let's take a look at five things you need to know when dealing with water damage in your house.

You're not always going to see it - You've made it through the worst of it and several inches of water have drained out of your home. After a few days of airing and drying out, you feel as if your house is almost back to normal. Chances are, however, it's not. Signs of such damage are not always apparent- mold, rot, decay, and structural damage can be happening below the surface, without you even being aware of it. Even visual signs of mold may not be present.

It's not just about property damage - To put it plainly, water damage can be a health risk. Once mold is airborne it can damage the respiratory system of anyone in a house, but especially children and the elderly. Taking care of damage from water in your home is not just about keeping up your property- it's about preserving the health of your family and loved ones, too.

You want to catch it early - Water damage spreads, and what was once a small spot of damage can quickly escalate into a much larger issue. If you suspect that there has been damage from water to your home, even on a small scale, it might be best to get a damage survey done by a professional who can quickly assess your problem and take steps to reverse damage as early in its progress as possible.

The source won't always be obvious - Short of having an all-out flood in your home, there are still several "smaller" events that can cause water damage to your home, including faulty pipes, cracks in the foundation, and even the lightest rain.

It takes professionals to fix it - Fixing water damage in your home is not a DIY project. Due to some of the severe after-effects of water damage, including health risks, it's always best to have the professionals take on your water damage repair. A restoration expert can survey the damage and give you an estimate of the work and cost you're looking at, allowing you to get a thorough picture of what you need to do to get your home safe and sound once again.

Pipe Burst? How to avoid it

2/17/2018 (Permalink)

Water Damage Pipe Burst? How to avoid it Multiple pipe bursts in a home that was not found for over a week.

You’ve just parked your car in sub-freezing temperatures and you can’t wait to warm up. You get home and get ready to hop into a warm shower. You turn the knob, and nothing comes out. Your pipes are frozen. When you have problems with your pipes, it can be heart stopping. Your mind will immediately turn towards the potential bills, possible flooding, and the amount of time repairs will take. Burst pipes are one of the most common causes of water damage and you should know how to protect your home.

Protect your pipes from the cold

When temperatures fall below freezing, your pipes could be in trouble. Water expands as it freezes, and your pipes contract when they get cold. This combination of events can be detrimental to your home. Once your pipes burst, all you can do is deal with the damage. The only way to mitigate the effects is to take preventative action. Check out these tips!

  1. In extreme temperatures, keep at least one of your faucets on. You definitely don’t need to turn it on full force, but a nice steady drip will keep water flowing through your pipes and prevent freezing.

  2. Pipes located along outside walls and windows are at a much greater risk of freezing. Make sure that you direct heat to these areas when possible. Open your basement door and any closets that might house pipes so that heat can reach them. Open the cabinets in your kitchen to allow warm air to reach these important pipes.

  3. Seal any leaks that allow cold air to seep into your home. Use weather stripping or plastic on windows and doors to add insulation.

  4. You may need to raise the temperature in your home. Turn your ceiling fans on reverse to help push warm air back down to the coldest parts of your house.

  5. Consider purchasing heat tape from your local home improvement store. You can place it on your pipes without professional help and it will aid you in preventing cracks in your pipes.

  6. Before winter weather sets in, make a habit of disconnecting all outdoor hoses. This will allow pipes to completely drain so that there isn’t excess water hanging around when freezing temperatures hit.

  7. Don’t let your heat drop below 55 degrees. If you’re going out of town, make sure you plan ahead so you don’t return to a flooded basement.

High Humidity?

2/17/2018 (Permalink)

Water Damage High Humidity? Water droplets on the attic door in the ceiling after a hot water pipe burst.

In this area in New York there are several secondary homes that may not being checked up on or watched while the owners are at their primary home. This is dangerous to leave your home not monitored for long periods of time. 

If a pipe breaks, especially a hot water pipe, it will cause a very high level of humidity in a home. This will cause condensation to develop on many surfaces in the home. Condensation is defined as water that collects as droplets on a cold surface when humid air is in contact with it. As you can see in the photo, there was a very high level of humidity in the home causing the water droplets to form on the attic door in the ceiling. This probably formed within a very short period of time. The house was not found like this for over a week. 

Be prepared, if you are planning on leaving your home for an extended period of time, have someone check on your home. It will avoid serious damages like this that may not be covered by insurance. 

SERVPRO is always here to help!

The carpet looks dry - we do not need you

2/17/2018 (Permalink)

Water Damage The carpet looks dry - we do not need you This business owner thought the water did not make it to this office.

There are times that you may not need our services if it is a small amount of water damage. SERVPRO will never charge a home owner or business owner for a service that we do not believe they need. 

On the flip side, a lot of times a homeowner or business owner may not realize how much they really need SERVPRO's services. 

A lot of times before walking on a carpet or touching a wall - it may look dry. In a lot of situations this is not the case. SERVPRO's normal drying time with our commercial size drying equipment is 3 to 5 days. Unfortunately a small fan or dehumidifier may not be enough. 

As you can see in the photo there was quite a bit of water trapped in the bad underneath this carpet. The business owner thought the water did not reach this room. 

If you ever have a situation that you are not sure if you need us, we always are just a call away. We can walk you through it or come and provide you a free estimate. We are always here to help!

Water Damage in Medical Facility

8/15/2017 (Permalink)

Water Damage Water Damage in Medical Facility SERVPRO of Orange County arrived promptly the night of the water damage to ensure this medical facility could re-open the next day.

Commercial buildings require a special attention to detail when it comes to water damage.  Many things must be taken into consideration when making a plan for remediation and restoration.  In a recent scenario, SERVPRO of Orange County was called in to address a water damage that was discovered after-hours in a mid-sized medical facility.  Construction in an adjacent unit caused a water supply line to break, causing water to flood into exam rooms, waiting rooms, offices and hallways.  Over a dozen rooms were affected in total.


SERVPRO of Orange County's water damage restoration team coordinated a plan with the facilities team and the medical staff beginning with the immediate extraction of all standing water.  Drying equipment was set up in each room to mitigate further damage that may have been caused by rising humidity levels.

We were able to prioritize essential rooms to make sure patients could still be seen for treatment the very next day.  Throughout the restoration process we kept clear communications with the medical team and coordinated their schedule with our restoration efforts so that they could continue to operate according to schedule.

Notice the careful removal of drywall shown in this photo.  Many medical facilities utilize a special kind of flooring that curves as it meets the wall.  Our technicians were able to detect moisture was being held inside the walls by wet insulation.  In order to dry the walls properly we had to remove a section of the sheetrock and cut out any wet insulation.  To do so, we cut one foot above where the flooring meets the wall so that the new sheetrock could be put in place without having to cause unnecessary damage to the flooring.

Tips for Filing an Insurance Claim for Water Damage

2/19/2017 (Permalink)

Water Damage Tips for Filing an Insurance Claim for Water Damage Having a water damage is never something expected. Coming home to a house filled with water can be a traumatic experience.

Something to Know:

Every insurance policy is different. Therefore, what will be covered may only be determined by reading your policy or calling your insurance agent/insurance company to have them determine coverage. 

Knowledge is Power:

Be sure you know who your insurance company is and how to contact them. You may want to list the phone number for your insurance company on your refrigerator for easy access. You could also add your insurance company's 24 hour emergency contact number to your cell phone to have ready at all times. You never know when this information is going to be important. 

Stay Calm:

This experience can be upsetting. It's important to stay calm when you are talking to your insurance company so they can ask all the essential questions to set up your claim and get the ball rolling. 

Take Pictures:

Document the situation every step of the way to help your insurance company understand the full extent of the damage. Take pictures of every room that sustained damage, structural materials affected and personal items. These pictures will help your adjuster understand the full picture of what happened and what will be involved in restoring your house and the contents affected.

Ask Questions:

Resolving the water damage issue can be very confusing. Feel free to ask as many questions as you can think of to your insurance company so that you understand what will happen next every step of the way. It's important to know what your roles are and what your insurance company will be doing for you.

Use a company with IICRC Certified Technicians:

While there are many companies that may be willing to help you clean up from your water damage, it is important to utilize a company that has technicians who have been trained to properly perform mitigation. SERVPRO prides itself on the fact that our technicians are IICRC certified. Our technicians go through on-the-job training and complete IICRC training so that we can keep up with the latest techniques and technologies to dry your home out quickly to eliminate further damage. Education and training is very important to satisfying our customers. http://www.IICRC.org/education-certification/ 

Timing is important with water damage

2/17/2017 (Permalink)

Water Damage Timing is important with water damage Water Damage, SERVPRO of Orange County can help.

Summer time in Orange County humidity and summer storms. When water stands and causes damage it can continue to cause damage and cost even more money to repair the secondary damage. So, the old adage is never truer than when dealing with a water-damaged home or business. Every minute matters, because every minute the property is wet could turn primary damage into secondary- or even permanent damage.  That's why emergency response matters.  

Secondary water damage occurs when the moisture from the primary event (flood, leak, etc.) begins to evaporate on its own into the air.  Over time the air will no longer be able to hold the moisture from the evaporation.  The moisture will have to go somewhere and a very basic principle behind psychometrics is that wet goes to dry.  The moisture may go into your drywall, cabinetry, sheetrock, hardwood floors, vinyl floors, etc.  Once the moisture is allowed to sit, mold can then begin to grow.  This is why emergency action is so incredibly important.

Storms, floods, burst pipes, and leaks simply don't abide by the 9-to-5 workday.  So why should your restoration provider?  SERVPRO of Orange County Professionals are on-call 24 hours a day, 365 days a year, with the state-of-the-art equipment and proven methods and training to get the job done right as quickly as possible.



If the unthinkable happens, call your local SERVPRO of Orange County Professionals at (845)342-3333 seven days a week 24/7 to help you avoid the cost and hassle of secondary damages.  We will help make it "Like it never even happened."

Timing is important with water damage

2/17/2017 (Permalink)

Water Damage Timing is important with water damage Water Damage, SERVPRO of Orange County can help.

Summer time in Orange County humidity and summer storms. When water stands and causes damage it can continue to cause damage and cost even more money to repair the secondary damage. So, the old adage is never truer than when dealing with a water-damaged home or business. Every minute matters, because every minute the property is wet could turn primary damage into secondary- or even permanent damage.  That's why emergency response matters.  

Secondary water damage occurs when the moisture from the primary event (flood, leak, etc.) begins to evaporate on its own into the air.  Over time the air will no longer be able to hold the moisture from the evaporation.  The moisture will have to go somewhere and a very basic principle behind psychometrics is that wet goes to dry.  The moisture may go into your drywall, cabinetry, sheetrock, hardwood floors, vinyl floors, etc.  Once the moisture is allowed to sit, mold can then begin to grow.  This is why emergency action is so incredibly important.

Storms, floods, burst pipes, and leaks simply don't abide by the 9-to-5 workday.  So why should your restoration provider?  SERVPRO of Orange County Professionals are on-call 24 hours a day, 365 days a year, with the state-of-the-art equipment and proven methods and training to get the job done right as quickly as possible.


If the unthinkable happens, call your local SERVPRO of Orange County Professionals at (845)342-3333 seven days a week 24/7 to help you avoid the cost and hassle of secondary damages.  We will help make it "Like it never even happened."

 

 

Replace or Restore how can you save costs?

1/31/2017 (Permalink)

Water Damage Replace or Restore how can you save costs? A Orange County property during the drying process.

Water is a vital part of life, when controlled properly it can be helpful and sustain us in our everyday lives. When out of control it can make our lives miserable, and can even do us harm.

If you have dealt with water damage before you know that water restoration services are not cheap. You also know how traumatic they can be, disrupting our lives and causing havoc in our home or business. However, if we look closely, the amount of money that you’ll be spending on water repair damage is significantly lower as compared to the cost of repairing structural damage and replacing personal belongings. Having SERVPRO of Orange County guide you through the trauma efficiently by restoration rather than replacement, can give you piece of mind and save costs.

When water enters our home, it can come with germs and bacteria, it can even promote fungal growth if given enough time and conditions. Oftentimes, mold spores inhabit our home long after the water has disappeared from view.  If you act quickly you can impact the amount of damage to your property and your personal belongings.

While there is no standard cost for water repair damage, the cost is based on several factors. This includes the type of water, the extent of damage and the size of the affected area.

Category 1 (Clean water): Water comes from a faucet, malfunctioning appliance connected to a water line or a supply pipe. This is the least expensive. However if left unmitigated fungal growth can occur in 48 -72 hours from the initial incident.  When fungal growth begins this can change the category and add to costs as procedures to protect workers are also increased.

Category 2 (Grey water): Grey water contains biological and chemical pollutants that can cause illness. Common sources are water that is discharged from washing machine, dishwasher or toilet.

Category 3 (Black water): This is the most detrimental of the group and is also the most expensive. Water contains harmful bacteria that may cause severe discomfort or sickness. Common sources are overflowing rivers and streams, sewage and standing water. Category two water that is left stagnant for more than 48 hours falls under this category.

Restoring your home after water damage could be a frustrating experience. Water or excess moisture could harm your home and its content. The faster you take action, the less damage you’ll have in your home. Here are some tips you can use until we get to your home: http://www.SERVPROOSU.com/water-damage-tips  

 

 

Protect Your Home or Business

1/27/2017 (Permalink)

Water Damage Protect Your Home or Business Cold weather can wreak havoc and cause costly damage to your home or business if you are not properly prepared.

To help prevent weather-related damages, consider taking the following precautions before winter weather hits.

  • Check your business property for downed tree limbs and branches.  Weather, such as wind, heavy rain, ice, and snow, can cause branches to fall, which could cause damage to the property and potentially cause personal injuries.
  • Roofs, water pipes, and gutters should all be inspected to ensure they are in proper order. Gutter downspouts should be directed away from your building.  Clear out the gutters of debris that may have gathered during the fall.  Leaves and other obstructions can lead to a damming effect, causing roof damage and interior water problems.
  • Clean chimneys and exhaust systems to ensure they are free of debris.
  • Test gas lines if they have been dormant to ensure they are in good working order with no leaks.
  • Inspect your property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential.    
  • Protect pipes from freezing by allowing water to drip when temperatures dip below freezing. If pipes are under a cabinet, leave the cabinet doors open allowing warm inside air to circulate around the pipes. Make sure all exterior pipes are properly insulated.
  • If the building has outdoor faucets, consider shutting water off at the main valve in the basement of crawl space.  Once the valve is off, open the outdoor faucet to ensure it drains, preventing any remaining water from freezing in the pipe.       
  • Make sure all exterior doors, garages, roll-ups, and windows have sufficient weather stripping.
  • Ask your local SERVPRO of Orange County about completing an Emergency READY Profile (ERP) for your business.  The ERP is a no cost assessment to your facility, and provides you with a plan to get back in business fast following a disaster. Call us 27/7 at (845)342-3333.

Restoring Your Commercial Property After A Water Damage Event

1/27/2017 (Permalink)

Water Damage Restoring Your Commercial Property After A Water Damage Event Flooding and water damage events at commercial properties are often complex with numerous issues that require a knowledgeable and flexible response.

Restoring commercial properties presents unique challenges. Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

SERVPRO of Orange County specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. Call us anytime, 24/7 at (845)-342-3333.

Six Signs Water Damage Is Ruining Your Foundation

8/15/2016 (Permalink)

Water Damage Six Signs Water Damage Is Ruining Your Foundation You can trust SERVPRO of Orange, Sullivan & S.Ulster Counties with all of your water damage needs.

Water Damage in Pine Bush Can Be Restored by SERVPRO

Pine Bush water damage may be fairly simple to spot, especially if you are a hands-on homeowner, who fixes and repairs things as they crop up. The problem is that water damage to foundations is not an easy water damaging problem to identify.

Nevertheless, the key to minimizing the extent of the damage is always to spot it quickly and address it as soon as possible. How are you supposed to achieve this if you don’t know that there is water damage in the first place? This guide, provided by SERVPRO, to some of the most common symptoms of water damage within foundations will help you spot any problem areas.

 

Symptom One: Water Below Ground

If you are routinely dealing with standing water in the basement, you are probably getting a little stressed out. As a consolation, however, it does mean that you can be reasonably sure of a foundation problem. Standing water only accumulates and sits in a basement if drainage systems are not functioning properly.

Symptom Two: Overly Damp Soil

If you speculate that there could be an issue with moisture, take a look at the soil around the foundations of the property. If it is unusually wet (even after days without rain), there is a good chance that groundwater is seeping into the foundation.

Symptom Three: Water in the Crawlspace

Standing water or condensation and moisture building up within a crawlspace is a pretty good sign that something is wrong with the foundation, circulation of air, lack of adequate insulation, or burst pipe. If it is too damp in this area, the quality of the air in your house can decline, and it may give off a musty odor.

Symptom Four: Sagging and Bowing Floors

A lot of homeowners walk up and down uneven floors for years before they spot a problem. You can test the level of your own with nothing more than a small rubber ball. Unless you know of a reason the foundation is or could be unlevel and not caused by water damage, imbalances should be checked out immediately. They can indicate soil erosion due to water.

Symptom Five: Slimy Patches Outside

When the water from rains and storms is draining away from the property in a secure and efficient manner, it never spends enough time close to the building to have a lasting impact. On the other hand, if groundwater is pooling, you may be able to spot slimy and moldy patches on the outer walls of your home.

Symptom Six: Mal-functioning Doorframes or windows

This might sound like a surprising sign, but if your doorframes used to open and close correctly, but have recently started to stick, the problem could be moisture related. It may be a sign that the doorframes have begun to warp, from excessive water absorption.

Call SERVPRO of Idaho Falls for any unwanted water damaging situations that may occur on your property. We are experts in water removal, cleanup, and water damage restoration. We will recondition your home "Like it never even happened."

We’re Highly Trained Water Damage Specialists

As leaders in the water damage industry, SERVPRO of Orange, Sullivan & S.Ulster Counties has advanced expertise and training, not to mention a tremendous amount of hands-on experience. We proudly serve the communities of Pine Bush, Newburgh, Port Jervis and more.. Call us 24/7 for help at (845) 342-3333.

The Differences in Water Damages

8/4/2016 (Permalink)

Water Damage The Differences in Water Damages Do not let your worries overflow, call the professionals of SERVPRO of Orange, Sullivan & S.Ulster Counties!

According to the Water Damage Defense website, approximately 14,000 people in the United States experience a water damage emergency at work or at home each day.  That is enough people to fill two-thirds of Madison Square Garden!  However, not all water damages are the same.

 

Each water damage in a house or business falls into one of three categories, according to the Institute of Inspection Cleaning and Restoration Certification. (IICRC)    Category 1 is clean water, Category 2 is gray water and Category 3 is black water.  Each require different techniques to remove.  Keep in mind each category may not be permanent.  For example, clean water can spill out of a pipe and turn into grey or black standing water.  

Category 1 water damage is liquid from a clean or sanitary source, such as faucets, toilet tanks, water fountains, etc.  

Category 2 is water that is typically described as having a level of contaminates that may cause illness or discomfort if ingested.  Some examples of Category 2 water damage sources would include dishwasher or washing machine overflows, flush from sink drains and  toilet overflow with some urine but no feces.

The worst of all three categories is Category 3.  If ingested, water from Category 3 could cause severe illness of death.  It is grossly unsanitary and its sources include sewer backup, flooding from rivers, lakes or streams, toilet overflow with feces and stagnant water that has begun to support bacterial growth.  

In addition to categories of water damage, there are also classes of destruction that each water damage falls into.  The IICRC classifies each water damage into four classes.

Class 1 destruction is the easiest water damage to deal with and has a slow evaporation rate.  Only part of a room or area have been affected by a water damage in this class, there is little to no wet carpet and the moisture has only affected materials with a low permeance rate such as plywood or concrete.

Class 2 destruction has a fast evaporation rate and typically affects an entire room, carpeting or cushioning, the wetness has wicked up the walls at least 12 inches and there is moisture remaining in the structural materials.  

Class 3 has the fastest evaporation rate and the liquid source may have come overhead.  In this class, the ceiling, walls, insulation, carpets and sub-floors are all saturated.  

Speciality drying situations are classified under Class 4.  This means there has been enough liquid and time to saturate materials with very low permeance, such as hardwood, brick or stone.  

It is imperative that you do not try to handle a water damage on your own.  Someone with trained background is needed to distinguish the category of water damage and the class of destruction.

Need A Water Damage Expert?  


SERVPRO of Orange, Sullivan & S.Ulster Counties is here for all of your water damage needs.  Our technicians are IICRC certified and available for you 24/7.  To learn more about our water, fire and storm damage services and more, visit our website at www.SERVPROnorthorangecounty.com or call us at (845) 342-3333.  

Residents of Sullivan County - Protect Your Basement From Flooding

6/20/2016 (Permalink)

Water Damage Residents of Sullivan County - Protect Your Basement From Flooding Do not feel "flooded" with worry - call SERVPRO of Orange, Sullivan and S.Ulster Counties!

According to the National Flood Insurance Program, floods are the number one natural disaster in the United States.  In 2014 alone, the NFIP paid more than $345 million in flood insurance claims to policyholders.

One of the most common places for your home to be flooded is the basement.  Even if you do not live on a floodplain or anywhere near a body of water, basement flooding can still be a possibility.  The water can come from numerous places such as:

  • A blocked or failed sewer lateral pipe

  • Heavy rain which can cause surface water to pool around your home

  • Storm sewage backup

  • Foundation drainage failure

  • Water supply-line break or hot-water tank failure

Fortunately, basement floods are 100 percent preventable.  Below are some steps that you can take to ensure that your basement will not flood.

Clean your gutters and downspouts.  

It is important that you clean your gutter a couple of times a year in the fall and the spring.  Keeping gutters free of debris and positioning downspouts away from the foundation can keep stormwater from collapsing your gutter. The goal is to drain storm water at least three feet away. If necessary, consider running extensions or troughs.

Inspect your house’s foundation.

Simply inspecting the exterior foundation and your basement’s walls and floors can save you money.  For simple foundation cracks or small warning signs, use epoxy to fill the cracks or apply masonry sealer indoors.  If your home has already been damaged by water, call SERVPRO of Orange, Sullivan and South Ulster counties and we will be here to help.

Check your sump pump.

If you have a below-grade sump pump, check to make sure it is free of debris.  If you have a portable pump, position it in the lowest part of the basement and make sure it is connected to a power source.

Inspect your sewage and septic system.

If you have not had your sewer inspected or your septic tank cleaned, spring is a good time to address these concerns.  During periods of heavy rainfall, clogged sewers and over-taxed septics are a disaster waiting to happen.  Septic pump-outs for residential use are recommended at least once every three years.

Cover your windows.

If you have below-grade basement windows, install window well covers that will fasten securely to the home’s foundation. In addition to preventing floods, clear acrylic covers allow light to enter and eep leaves and pests out.

Consider buying a generator.

The summer is filled with thunderstorms that sometimes have the power to knock out electricity.  Remember, a sump pump only works if you have power.  If you live in an area that experiences strong storms, consider buying a generator.  


Did these tips find you too late? If your home has suffered water damage - call SERVPRO of Orange, Sullivan and South Ulster Counties.  We can make it like it never even happened.  We are available 24/7.  You can visit us at our website http://www.SERVPROsullivanandsouthulstercounties.com/?gclid=CKCBxJ34rM0CFdU7gQodkd8Ccw or call us at 845-791-7647